HR Advisor

Location: Edinburgh or Glasgow office

Workplace type: hybrid working - min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.

Hours per week: 35

Type of contract: a fixed-term contract for 12 months (secondment cover) 

Job Level and Salary Scale: Level 5, 34,398 - £42,043 per annum per annum (pay award pending)

Closing date: 01 April 2025

Interviews: 09 April 2025

Be the difference at Citizens Advice Scotland

Are you ready to make an impact where it truly matters? Do you have the passion, expertise and people-first approach to help shape a positive and dynamic workplace? If so, Citizens Advice Scotland wants you to join our team as an HR Advisor.

Why this role?

At Citizens Advice Scotland, we don’t just offer jobs - we offer opportunities to make a real difference in people’s lives. As an HR Advisor, you’ll play a pivotal role in ensuring our organisation, and the Citizens Advice Bureaux we support, thrive through exceptional HR guidance. You’ll be more than just an advisor; you’ll be a trusted partner, a problem solver, and an advocate for positive change.

What you’ll be doing

>      Providing pragmatic, commercial, and employee-focused HR advice to managers and employees across our organisation.

>     Acting as the first point of contact for employment issues, supporting Citizens Advice Bureaux across Scotland.

>     Coaching and mentoring managers, fostering a culture of empowerment and growth.

>     Shaping and implementing HR policies and initiatives that support both our strategic vision and our people’s needs.

>     Supporting change management projects that make our organisation stronger, more inclusive, and more effective.

What we’re looking for

>     A degree or equivalent qualification (preferably in HR or business) or substantial experience in a generalist HR role.

>     Strong knowledge of UK employment law and experience managing employee relations.

>     A passion for people, culture, and engagement - we need someone who genuinely cares.

>     The ability to problem-solve, think on your feet, and handle sensitive issues with confidence and discretion.

>     Fantastic communication and influencing skills - you’ll be working with people at all levels.

>     Experience in HR policy development, recruitment, and change management.

What’s in It for you?

>     The chance to work for a well-respected organisation that makes a real difference in communities across Scotland.

>     Fantastic benefits and policies which put our people first, including flexible working, hybrid working, 40 days leave, sick pay and lots more.  

>     A supportive, collaborative team that values your ideas and input.

>     Opportunities to grow, develop, and innovate in a people-focused HR role.

>     A role where no two days are the same - dynamic, fulfilling, and packed with opportunities to make a genuine impact.

If you’re ready to be part of a mission-driven organisation where your HR expertise will change lives for the better, we’d love to hear from you!

Apply now and help us create a workplace where people truly thrive.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

For more information about the role, please refer to the Job Pack.

For further information on how we process your data and your information rights, please refer to our Privacy Notice - Job Volunteer and Applicants.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Before you apply

Our aim is to make ensure our application assessment process is fair, objective and transparent.

As such, please do not include on your CV or candidate statement the following information: your address, a photo, hobbies, age, date of birth, marital status, nationality.

The candidate statement

The candidate statement plays a very important part in the application assessment process. It is a free space for you to showcase your skills, competencies, and experiences relevant to the role. Please include examples which demonstrate how you meet the requirements.

The candidate statement is expected to be up to 1-2 page(s) A4 long.

While we recognize AI can be a helpful tool for starting your application, and may help you by sparking an idea more easily than starting with a blank page, we really want you to show in your application who you are and how you think. AI will never replace the important human element at the application stage.  It is very obvious when candidates have used AI alone to complete their application and so, for your own benefit, please make sure that you write your written statement yourself and don’t rely on AI to write it for you.  

You have the option to upload your candidate statement as a separate document or you can write your candidate statement in the section below. Please choose the option that best work for you.

Please note that applications without the candidate statement will not be considered.